🎟️ Services
Odoo Helpdesk
Tickets, SLA, escalations, knowledge.
Multichannel helpdesk with SLA policies, escalations, team rotations, knowledge base, and customer portal.
Key features
- ✓ SLA policies & escalations
- ✓ Team rotations
- ✓ Knowledge base
- ✓ Customer portal
- ✓ Email-to-ticket
- ✓ CSAT surveys
How we deploy Odoo Helpdesk
- 1 Discovery
30-minute call to map your odoo helpdesk requirements.
- 2 Configuration
Module setup, field customization, workflow mapping.
- 3 Data migration
Clean migration from spreadsheets or legacy systems.
- 4 User training
Role-based training with recorded sessions.
- 5 Go-live & hypercare
Live rollout with 30 days of priority support.